B2B Order Booking Platform Development for Zorabian Chicken

B2B order booking platform development for food and beverage industry

Client

Zorabian Chicken

Key Objectives

Streamline the order booking process across different group companies, integrating sales teams, back-office teams, trade partners, delivery teams, and production facilities.

Develop a scalable platform that can handle large volumes of B2B orders efficiently.

Provide trade partners with a seamless ordering experience, including order tracking and account management features.

Enhance the efficiency of delivery operations through real-time tracking and route planning.

Background

Zorabian Chicken is a legacy brand with over 37 years of experience as a family-owned business committed to producing the finest quality chicken. The company manages the entire process from production to processing and distribution.

Challenge

Zorabian Chicken needed to integrate and streamline its order booking process, which was spread across multiple group companies and involved various stakeholders. The existing process was time-consuming and lacked efficiency, making it difficult to scale operations and manage orders effectively.

Why It Mattered

Streamlining the order booking process was crucial for Zorabian Chicken to enhance operational efficiency, reduce order processing time, and scale up its B2B operations. A unified platform was needed to manage sales orders, track deliveries, and provide a seamless experience for trade partners and the internal team.

Our Approach

Nebula designed and developed a custom web and Android app-based B2B order booking platform tailored to Zorabian Chicken’s specific needs. The platform integrated various functions, including order placement, delivery tracking, route planning, and sales performance monitoring, to create a comprehensive solution for managing sales orders and trade partner accounts.

Strategy

Requirements Gathering: Collaborated with Zorabian Chicken to understand the complexities of their order booking process and define the project scope. Design & Prototyping: Developed wireframes and prototypes to visualize the platform’s user interface, ensuring a seamless user experience for trade partners and internal teams. Development: Utilized a scalable tech stack to build a robust platform capable of processing thousands of order requests monthly. The web and mobile applications included features for order placement, offer management, online payment, and real-time delivery tracking. Testing: Conducted thorough testing across all functionalities, including order processing, payment gateway integration, and delivery tracking, to ensure reliability and efficiency. Deployment: Successfully launched the platform, integrating it with Zorabian Chicken’s existing systems and ensuring smooth operation across all stakeholders. Post-Launch Support: Provided ongoing support and updates to optimize platform performance and accommodate future scaling needs.

Nebula's Framework

Order Management Integration: Developed a unified platform that integrates sales orders from multiple group companies, supporting a streamlined and scalable order processing workflow. User-Friendly Interface: Designed intuitive dashboards for trade partners and internal teams to enhance usability and operational efficiency. Real-Time Tracking: Implemented real-time order and delivery tracking features, including route planning and delivery updates, to optimize logistics and customer satisfaction. Scalability and Performance: Built a cloud-based platform to support thousands of monthly orders and future growth, ensuring high performance and reliability. Data Security: Implemented robust security protocols to protect sensitive data and ensure compliance with industry standards.

Results

The B2B order booking platform successfully streamlined Zorabian Chicken’s order management process, reducing order processing time and enhancing operational efficiency. Trade partners now enjoy a seamless ordering experience with real-time order tracking, route planning, and online payment options. The platform is capable of processing thousands of orders monthly and includes features that track sales versus target achievements for the sales force, enabling better performance management.

Summing Up

Nebula’s development of the B2B order booking platform for Zorabian Chicken significantly improved the company’s order management process, driving efficiency and scalability. The comprehensive solution catered to the needs of various stakeholders, from trade partners to internal teams, positioning Zorabian Chicken for future growth in its B2B operations.

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